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OBMessage - Plataforma segura de notificación

All your communications connec ted

Connect your systems with WhatsApp, SMS, Email and Voice to automate conversations, notifications and support processes from one place

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Meta Business Partner
Developed by Ofimatic. Official Meta Business Partner for WhatsApp Business Platform.

What OBMessage simplifies

Simplify communication and automate your operations.

Conversations

Manage interactions with your customers from a single place.

Notifications

Turn business events into automated communications.

Automation

Connect rules, processes, and channels so every communication happens at the right moment.

Inside the platform

One platform. Multiple ways to operate better.

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An integrated strategy

From event to outcome, all in a single flow.

OBMessage connects what happens in your systems with the conversation each customer receives.

01

Connect

Integrate CRM, ERP, APIs, webhooks, and data sources with your communications.

02

Automate

Build workflows, responses, conditional strategies, and self-service experiences.

03

Communicate

Manage conversations and messages across WhatsApp, SMS, email, and voice from a single environment.

04

Optimize

Gain traceability, reports, and visibility to improve every step of the journey.

SMS
WhatsApp
Email
Voice
Omnichannel
Hybrid Multichannel Strategies
Optimal Channel Detection per Recipient
Intelligent Conversational Bots
Virtual Agents
Conversational Analysis with Artificial Intelligence
Visual Flow and Bot Designer
Multistage and Conditional Strategies
Automated Multichannel Strategies
Automated Interactive Flows
Custom Schedule and Frequency Management
Mass Contact Management and Segmentation
Mass PDF Document Generation
Automatic Document Sending to Contacts
Advanced Reporting and Detailed Metrics
Post-service Satisfaction Surveys
Unified Interaction History
Intelligent Queue Shift System
Personalized Responses by Channel
Dynamic Responses by Channel
Integration with APIs and Webhooks
Roles and Permissions by User
Scalability and High Availability

Use cases

Designed around your operations.

01 · SUPPORT

Centralize customer service.

Connect conversations, teams, shifts, and history into a continuous experience.

02 · NOTIFICATIONS

Inform at the right moment.

Send transactional communications via the appropriate channel and record the result.

03 · SELF-SERVICE

Automate inquiries and processes.

Allow each customer to complete tasks without losing access to human assistance.

Technology and trust

Ready for enterprise operations.

Integrate communications, people, and systems with controls designed for traceability, continuity, and security.

APIs and webhooks

Connect OBMessage with the tools you already use.

Roles and permissions

Define responsibilities and access according to each team.

Continuity

Designed for mission-critical enterprise operations.

Traceability

Review the journey and outcome of each interaction.

Let's talk

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